Craziness is underappreciated as a tactical asset.
I was about to gripe about the modern tendency of the unhinged to invoke "free speech" as if it were an argumentation tactic. But I don't honestly know if it's modern. O venerable and worldly posters, what say you?
Thje problem is that the US is founded on loudly proclaiming the inalienable rights of man and since then every loon thinks he's Ben Franklin.
Either we are subject to totalitarian rule or we must willingly submit to the demands of the overall performance of the corporation.
2:Crazy old fart in Thucydides says "Don't go to Syracuse", IIRC
"we either live in a totalitarian country or we have a right to replace these individuals with new leaders who we trust, respect, and support to improve the overall performance of the corporation."
Sounds like full socialism to me. I like it.
But coming from a CEO, it probably qualifies as more crazy than coming from a schmoe.
Not modern.
Obviously such a loss of perspective damages the effort and makes you a dismiss-able crank, but since Exit, Voice and Loyalty, I'm a believer in the value and importance of sustained and insistent customer complaints. As I was raised in passive-aggressive styles that seem even to me as exaggerated as the "gentiles" in a Jacky Mason routine, I've had to make myself do it, but as Hirshmann—the genuinely great one, two ens—demonstates, it's a vital social act.
Normally, I'd take crazy over big anytime. But something tells me Greg's not getting those 331 additional vouchers.
If they are not, then we either live in a totalitarian country or we have a right to replace these individuals with new leaders who we trust, respect, and support to improve the overall performance of the corporation.
It's kind of refreshing to see someone mistaking a corporation for a democracy, rather than the usual vice versa.
"Craziness is underappreciated as a tactical asset."
Sometimes. Like when someone wants you to shut up in front of other customers. But in this case where he threatens a law suit, it mostly likely goes to the legal department where they say 'let the asshole spend money on a lawyer before we even think about it', if then. I'm surprised, though, that he got a personal reply.
I'd like to see someone try to overthrow United Airlines, or for that matter any major corporation [without resorting to shareholder votes]. !Viva la Revolucion!
I don't know how to make my computer type upside-down exclamation points.
I don't know how to make my computer type upside-down exclamation points.
¡ = ¡
ó = ó (for Revolución)
Writing to the CEO of the company or the board usually gets a reply. I'm not sure why, though. Maybe it's because if you go to the trouble of looking up the CEO or the board shows that you're really, really mad, and capable of long-term planning.
10: You people in the reality-based community just don't understand us. We make reality - and spread democracy in the process !
1: As Cerebus put it:
"Lord Julius always said that insanity was the last line of defence for the master bureaucrat."
"I don't get it."
"It's hard to get a refund when the salesman is sniffing at your crotch and baying at the moon."
"Oh... I get it now."
"Insanity is a virtually impregnable gambit... but you have to lay the groundwork early in the game."
14: I recall a tale of a lady's call to the chairman of a large corporation that resulted in the termination of an employee of a franchisee (not even a subsidiary) who had crudely propositioned the lady in question.
Writing to the CEO of the company or the board usually gets a reply. I'm not sure why, though.
Because the CEO's secretary then passes it off to the relevant VP, who passes it off to some hapless underling, who treats it as Request from CEO rather than Crazy Person Who Can Be Ignored.